Refund and Exchange Procedure:

Samia & Azmay Shahzada does not provide refunds or exchanges once an order is processed. However, you can request an exchange if you receive the wrong item or if the product is damaged or faulty. Contact our customer services department via email at info@samia-azmay.com or whatsapp us at 0349-194-6226, providing your order number. Our customer care representative will assist you in scheduling the exchange.